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M-commerce & cart abandonment

Posted by Michael Bloch in ecommerce (Wednesday January 6, 2010 )

2010 will be the year for M-Commerce – ecommerce via smartphones and other handheld devices. After years of it being the Next Big Thing; it finally is. However, this poses some challenges for online merchants. (more…)

Ecommerce a top performer

Posted by Michael Bloch in ecommerce (Monday January 4, 2010 )

If you’re involved with ecommerce, you are part of one of the best performing industries in the past decade. That knowledge and a few bucks will get you a cup of coffee ;). (more…)

Customer complaints & merchant excuses

Posted by Michael Bloch in ecommerce (Thursday December 31, 2009 )

The silly season is often followed by the complaints season. While some customers will whinge and exaggerate for the sake of it or in order to try and squeeze something out of a merchant they aren’t entitled to, others have valid complaints that need to be dealt with very carefully. (more…)

Beta and premium online services

Posted by Michael Bloch in ecommerce (Wednesday December 30, 2009 )

The word “Beta” comes from the second letter of the Greek alphabet and directly translates to mean “full of bugs”. Well, that’s actually not true, but you would sometimes think it’s the case. (more…)

Online advertising – the big CPM earners

Posted by Michael Bloch in web marketing (Tuesday December 29, 2009 )

If you’re only getting a few bucks per thousand impressions for advertising on your site, these figures will certainly make you drool – or if you’re an advertiser, make you cringe. (more…)

Spending more time online

Posted by Michael Bloch in online world (Saturday December 26, 2009 )

It probably won’t come as any surprise that we’re spending more time online than ever – and more of us are spending our cash via the Internet too. (more…)

And so this is Christmas

Posted by Michael Bloch in web marketing (Friday December 25, 2009 )

To all the marketers out there – now that the silly season is almost over (aside from the post-Xmas sales); have you given much thought to the year ahead regarding your career? (more…)

Page load times – you’ve got 10 seconds

Posted by Michael Bloch in web development (Tuesday December 22, 2009 )

What’s more important – a snappy site design that is slow to load or a rather plain looking site that zips along? Once a hot topic during dialup days, then somewhat ignored due to the wide adoption of broadband; page load speed is again getting attention. (more…)

Terrific Tuesday trumps Green Monday

Posted by Michael Bloch in ecommerce (Monday December 21, 2009 )

Green Monday didn’t turn out to be the online spending frenzy predicted, but last Tuesday more than made up for it. (more…)

Survey : ebooks boom

Posted by Michael Bloch in web marketing (Saturday December 19, 2009 )

2009 will probably be the year remembered as being the real beginning of ebook popularity thanks to rapid Kindle and other e-reader uptake. The growth rate of e-book trade sales was an incredible 176% this year and the time ahead looks good for ebooks in all sorts of formats – half a billion dollars worth next year. (more…)